I just called an airline call center to make a short little question on their mileage program. I decided to talk to a person, not a machine. Same result, or worse. I had to answer more than 10 personal questions in order to prove I was myself. After the first five, irritation materialized. I tried [...]
Before embarking on a journey, it’s always wise to reflect on whether you want to depart from where you are right now…or not. If your job is easy, obvious and repetitive you don’t need Scrum. If your current way of working is effective, don’t change. If you feel at ease with your colleagues and your [...]
How is a judge to decide on a case? Written law is general, abstract, concrete but not comprehensive. Particular cases, context, subjective issues are not considered in the text. Why is it not trivial to be a judge or a jury member? Because they have to interpret the law. And what have they used for [...]